Returns & Refunds
We pack every jar with care and send it off into the wild hoping it'll find a good home.
Because honey is a food product, we can't accept returns or exchanges once your order has been delivered. Food safety rules and all that boring grown-up stuff.
If your order arrives damaged, broken, or somehow not what you ordered, send us a message within 48 hours of delivery at orders@honeybombs.uk together with your order number and a few photos of the issue. We'll make it right.
Changed your mind before we've shipped your order? No problem — get in touch as soon as possible and we'll do our best to cancel it and issue a full refund.
One more thing: raw honey is a little bit like people — every batch is slightly different. Colour, texture, flavour and crystallisation naturally vary throughout the seasons and are all part of the charm, not defects.